“Escalation to Services” PIA Status:
Applicants with pending applications for FY 2017 can sometimes see additional information on their applications’ Review Status by viewing the initial Form 471 display window in EPC.
In many cases, as in the example above, the review Status will read “Assigned to IR,” simply suggesting that the applications are awaiting PIA review and are not being actively being worked. Other status designations are more useful indicating steps in initial review or applications being held pending decisions at higher levels. A current list of status indicators is available on Page 4 of the FRN Status Tool Instructions.
One indicator that can use additional explanation to understand is the designation “Escalation to Services.” This indicates that a question has been raised during the initial review as to the eligibility of all or a portion of the services or products requested in that FRN, and that the issue has been referred to USAC’s Eligible Services Team for review. Resolution of the issue may require some time depending upon the complexity of the question and whether or not USAC has to consult with the FCC.