USAC introduced its new online E-rate system last week. The new portal — designated the “E-rate Productivity Center” or “EPC” (pronounced “Epic”) — is still under development, but is being rolled out live. Applicant, service provider, and consultant accounts are being established on a phased-in basis over the next week. As indicated in our newsletter of June 22, 2015, the EPC portal will ultimately be used for all electronic E-rate news, contacts, and filings. Most immediately, as soon as OMB approves the new version of the Form 470, filings of FY 2016 Form 470s will need to be made through the portal. It is important, therefore, for applicants (and their consultants) to get their EPC accounts established as early in July as possible.
Additional EPC information is available from USAC in:
The first step in establishing applicant EPC accounts is to respond to USAC emails being sent out in stages to the signers of FY 2015 Form 471 applications. The basic email is as follows:
From: admin@portal.usac.org [mailto:admin@portal.usac.org]
On Behalf Of EPC Application Administrator
Sent: [Date and Time]
To: [Name]
Subject: USAC EPC - Account Creation
Hello,
Your USAC E-rate Productivity Center (EPC) account has been created with the username: [Form 471 signer email address]
To log in with your new username, navigate to: https://portal.usac.org/suite/
Please select the forgot password option and follow ensuing directions.
Thank you.
Universal Service Administration Company
This may be followed by another email (which may model future EPC-related correspondence) reading:
From: Universal Service Administrative Company (USAC) [mailto:admin@portal.usac.org]
Sent: [Date and Time]
Subject: New Task: Complete Terms and Conditions
Complete Terms and Conditions
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This task was assigned to you on [Date and Time]
The task priority is Normal
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To view the task, please follow this link
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This message has been sent by EPC
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The login process involves establishing a password (with specific characteristics), initially using the “Forgot Password” option on the sign-in screen. This will generate an email with a link to “reset” the password. Once that has been done, you can log into the system. At the first login, you will be asked to accept a three-page “EPC Access Agreement.” It’s worth printing this out and reading it; upon subsequent logins, you’ll see only a vastly condensed acceptance paragraph.
Note that the introductory email and initial login for an applicant must be done by the person who signed the FY 2015 Form 471(s). In many cases this may be a senior administrator who will not be involved in day-to-day E-rate activities. Once the account is set up, however, the initial account “Administrator” can transfer that access authority to a new user and/or can establish other users (including consultants, if appropriate) with full, partial, or view-only rights.
For service provider and consultant accounts, the introductory email and initial “Administrator” rights are linked to the vendor’s current Form 498 or the consultant’s CRN registration.