USAC’s Emergency Connectivity Fund Program Newsletter of August 31, 2021, indicates that service providers now have access to the ECF portal (see second FAQ below). The newsletter also addresses the following frequently asked questions:
I can access the ECF Portal, but can’t file any forms – what can I do?
Short answer: Your Account Administrator must upgrade your permission level.
I am a service provider, have a Service Provider Identification Number (SPIN), and need access to the ECF Portal. How do I get access to the ECF Portal?
Full answer: Service providers with access to the E-Rate Productivity Center (EPC) portal now have access to the ECF Portal. Log in to your account by visiting USAC.org and selecting the blue “Sign In” button. Once you have entered your credentials and completed the multifactor authentication, you will be taken to the OnePortal and should see a link for the ECF Portal.
I am a service provider and agreed to invoice USAC for equipment or services for ECF support on behalf of the applicant. Where do I submit the invoices?
Short answer: Invoicing will be available via the ECF Portal in the coming weeks.
How long will it take to hear back about my application?
Short answer: There is no exact timetable on application review.
Will I have visibility in the ECF portal for the committed version of my application?
Short answer: Yes.
Do approved applicants that receive recurring monthly services need to submit invoices within 60 days of each monthly invoice?
Short answer: No. The critical deadline is August 29, 2022.
If the service provider is invoicing on behalf of the applicant, does it need a SPIN for ECF?
Short answer: Yes.
Can applicants change the make or model of their equipment after they file their applications?
Short answer: Yes.