Entity Profile Updates:
February 26th is the last day on which applicants can update their EPC entity profiles. As of the next day, USAC will be locking entity profiles for the duration of the application window. Please note that February 26th is a Sunday, a highly unusual occurrence for an E-rate deadline. The last business day to update profiles is Friday, February 24th!
Information on USAC’s rationale for establishing a new entity profile deadline, and on the basic review and update process required by applicants, is available in our newsletter of February 6th. A few additional points should be noted.
- All fields in an existing entity profile, including the entity’s name, can be edited during the update period. In the past, changes to some of these fields required intervention by USAC’s Client Service Bureau (“CSB”). Changes now take place immediately within EPC. Name and address changes within the legacy Entity Search database, however, are not shown until the following day.
- Adding a new entity — most importantly, adding a school to a school district or a library to a library system — requires action by CSB. This can be done via a Customer Service request or a telephone call (888-203-8100). As far as we know, CSB is maintaining normal working hours during the entity update period. This means that the deadline for adding new entities is currently 8:00 p.m. EST on Friday, February 24th.
- Consortia should check the following:
- Confirm that all members are properly linked to the consortium. Once EPC is locked down, it cannot be used to add consortium members. Consortia seeking to add members during the application window lockdown period will require special assistance from CSB.
- Confirm that all school or school district members have updated their own entity profiles. Special attention should be paid to consortium members who are not planning to file individual applications on their own.
- Information on existing annexes cannot be edited. The only annex operations permitted within EPC are:
To correct annex information, remove the existing annex and add the “new” annex.
BEAR PIN Mailings:
Access to the online BEAR system requires a unique PIN tied to the filer’s email address. New users must first request a PIN from CSB. USAC’s normal process, once a PIN request is approved, is to mail the PIN to the user. Although almost all other E-rate correspondence is electronic, USAC deems the distribution of sensitive PIN information by mail to be more secure.
The problem at the moment, however, is that USAC mails PINs in batches. We understand that the next batch of PIN mailers is scheduled for release on February 27th. This will be awkward for some filers who are trying to meet the February 27th extended deadline for submitting BEAR invoices for FY 2015 recurring services. Mailed PINs won’t be received until a few days later — too late. The only solution at that point will be to appeal to USAC.
A better solution before February 27th — i.e., this week — is to call CSB and specifically request that the PIN be emailed.