Common EPC Questions:
USAC issued a Special Edition News Brief on January 6th discussing the five most common EPC questions being asked of the Client Service Bureau (“CSB”). This is a useful review, with links to related instructional resources, for applicants new to the EPC portal. The five questions addressed are:
- How do I create an organization in EPC?
- How do I set up account administrator access in EPC?
- How do I get a user account (or set up access for a consultant) in EPC?
- How do I navigate through the FCC Form 470 in EPC?
- How do I get the status of a form or request I have submitted?
Parent/Child Relationships:
USAC’s answer to Question #1 above noted that EPC organizations must be one of two types, either “parent” or “child.” In particular:
- Parent organizations, such as school districts, library systems, and consortia, make decisions and file forms on behalf of their child organizations. They have their own accounts in EPC. This also includes independent schools and independent libraries.
- Child organizations, such as individual schools within a school district and individual libraries in a library system, are featured on the accounts of their parent organizations. They do not have their own accounts in EPC.
This is an important distinction. EPC is enforcing a much stricter and inflexible definition of parent and children relationships than has been the case in the past. One way to think of this, to continue the parent/child analogy, is that EPC does not recognize the difference between an independent adult child and a dependent minor child.
As an example, consider libraries. In the real world, there are two types of library systems, namely:
- A library system with a series of dependent library branches (i.e., a parent and “minor” children); and
- A library system, acting much like an educational service agency, providing overall guidance and support to independent libraries (i.e., a parent and “adult” children).
EPC doesn’t recognize the difference between an independent library and a dependent library branch. Each type is designated a “Library.” This distinction did not seem to cause much of a filing problem in the past, but it is does for FY 2016. The second type of library system (as listed above) needs to be an EPC consortium if its related libraries are to remain independent applicants with their own EPC accounts and capable of filing their own Form 471s.
On the school side, similar distinctions may need to be made for diocese schools, charter school management groups, multi-Head Start organizations, etc. If the upper level organization controls the underlying schools, is truly the billed entity, and is to be the BEN filing the E-rate application(s) on behalf of all the schools (“minor” children), then that organization is deemed a “School District.” If the upper level organization is simply providing overall guidance and support, perhaps including the establishment of contracts for use by the schools (“adult” children), it should be a “Consortium.”
The “Consortium” vs. “Library System” or the “Consortium” vs. “School District,” distinction is critical in EPC for FY 2016. Most importantly, at the moment, any entity wishing to file a Form 470 to be used by other BENs must be a “Consortium.” Previously, any type of entity could list other BENs in a Form 470 Block 4 as additional Recipients of Service. Under EPC, unless the Form 470 filer is a Consortium, the Form 470 will show only the filer as the Recipient of Service.
Form 470 “RNL” Corrections:
Prior to FY 2016 and the introduction of the EPC portal, any applicant filing a Form 470 was sent a Form 470 Receipt Notification Letter (“RNL”). The Form 470 RNL served to confirm the posting of the Form 470, to note the Allowable Contract Date (“ACD”), to review contact information, and to indicate the basic categories of services requested. The Form 470 RNL also provided a vehicle for making limited corrections, primarily of contact information, on the posted form.
For FY 2016, Form 470 RNLs are no longer mailed to applicants (or even available as such online). Instead, applicants can view their Form 470s, and make limited corrections, directly through EPC. The basic process for viewing an applicant’s completed Form 470 is as follows:
- There are two easy ways to access an applicant’s Form 470, namely:
- At the bottom of the user’s Landing Page, there is a list of all FY 2016 Form 470s (the default condition) started (“Incomplete”) or completed (“Certified”); or
- From the applicant’s basic profile page, click on “FCC Form 470” in the activities list in the upper left-hand corner, leading to a list of completed Form 470s (the default condition), including creation, certification, and modification dates.
- For certified applications, click on the desired application hotlink to bring up a copy of that Form 470 as currently posted. “Currently,” in this case may be important because the original Form 470 may have been corrected (see 4.c below) and/or augmented with additional RFP documents.
- Checking for RFP documents, if any, is a little tricky. On each line item of Services Requested, there is a hotlink labeled “View RFP Documents.” At first glance, clicking on this link may appear to simply refresh the basic Form 470 display. But, if there are RFP documents, the new display now includes an added “Service Request RFP Documents” with hotlinks to those documents.
- The upper left-hand corner of the Form 470 display provides access to three functions.
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- “News” indicates any USAC-generated emails resulting from the posting of this Form 470. One will be USAC’s notice that the Form 470 was posted. In one sense, this is equivalent to the previous Form 470 RNL. Twenty eight days after the Form 470 is posted, another news item will indicate that the Allowable Contract Date has been reached.
- “Generated Documents” provides a link to the Form 470 as originally posted.
- “Related Actions” provides four options to update the Form 470.
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The first, third, and fourth options permit limited corrections to the Form 470, equivalent to the changes which could be made in earlier years through the Form 470 RNL process.
The second option is an entirely new capability this year, directly related to the new requirement that RFP documents (when available) be uploaded into EPC coincident with the posting of the Form 470. This option permits the applicant to supplement the original RFP documents (e.g., with Q&As). Please note that RFP amendments must be minor in nature. “Cardinal” changes to services being bid require a new Form 470 and RFP.