E-Rate Invoicing Issues as of July 1st:
Note: This article should be read in conjunction with USAC’s latest News Brief discussed below.
Applicants and service providers are about to experience a change in the way E-rate discounts are invoiced and paid. The good news is that BEAR reimbursement payments will be made directly to applicants as of July 1st. Service providers will no longer have to acknowledge BEAR forms prior to their submittal to USAC, nor will reimbursement payments have to flow through the suppliers and then back to the applicants. This should mean faster reimbursements for applicants and less work for both applicants and service providers.
At least for a transitional period, however, there is a little bad news and a lot of unknowns — much of it EPC-related.
The known factor is that applicants seeking payments of BEAR reimbursements after July 1st must have already completed a Form 498 within EPC. This is needed to provide banking information to USAC for receiving direct payments. Note that the new direct payment will apply to all BEARs including those for FY 2015 (or earlier). Completing a Form 498 within EPC is not difficult, but it is a new step in the E-rate process for applicants and it does require appropriate user rights to both access and complete the Form 498.
The three key unknowns about the new direct payment BEAR process are:
- How will the transition to the new BEAR process work? BEAR payments sought prior to July 1st will be processed as before. Most are submitted electronically, but paper forms will still be accepted. Electronically submitted BEARs, filed by applicants prior to July 1st, however, still have to be electronically approved by the service providers. As a result, we expect that USAC will shut down the applicant portion of the electronic BEAR filing process sometime in mid-June in order to give the service providers time to approve those BEARs before July 1st. BEARs not approved by service providers by July 1st may be cancelled and may need to be resubmitted under the new system.
- How will USAC treat applicant BEARs submitted under the new direct payment mechanism if the applicants have not filed valid Form 498s? Ideally, USAC will reach out to such applicants, and defer the processing of those BEARs until the applicants can complete their Form 498s. History, however, suggests that USAC may simply deny the BEARs — a so-called “pass zero” action — and require post-Form 498 resubmittals.
- What filing system will be used for BEARs as of July 1st? The original plan was to implement BEAR filings within EPC. That plan was called into question two weeks ago when USAC indicated that the existing EPC system — at least the frontend system used by applicants — would be replaced as of FY 2018. Rather than spend additional development dollars on an EPC BEAR module, to be used only for two years, USAC is likely to modify the existing non-EPC BEAR system by simply deactivating the service provider approval module. Regardless of which system is used, paper BEAR forms have a life expectancy of less than two months.
Applicants expecting service providers to discount their bills for FY 2016 are likely to be disappointed — at least early in the funding year. The unknowns affecting SPIs are:
- How fast will USAC be able to issue funding commitments? The first funding waves for FY 2016 are expected to be about a month later than last year. USAC has reportedly developed new internal systems to speed application review, particularly for those applications not requiring PIA outreach. Applicants receiving PIA questions, however, will have to deal with a new and likely challenging PIA inquiry response system within EPC.
- Even after funding is approved, many service providers will not (nor are they required to) begin discounting bills until their customers have filed the requisite Form 486s and those forms have been approved. USAC has indicated that the Form 486 will be ready for FY 2016 by the time the first funding wave is released. It is not yet clear whether this year’s Form 486 will be an updated version of the existing Form 486 or a new EPC version.
- How will service providers be able to track customer funding status? USAC notifies service providers when applications are filed referencing the providers’ SPINs, when those applications are approved, and when associated Form 486s are approved. Many service providers, particularly the larger ones, have developed computerized systems to receive and process their electronic copies of these Receipt Acknowledgement Letters (“RALs”), Funding Commitment Decision Letters (“FCDLs”), and Form 486 Notification Letters. If the electronic formats change under EPC, service providers may have major problems tracking customer funding. These difficulties may adversely affect the timing of discounted billing for applicants.
This continues to be an interesting and challenging year for E-rate.