The E-Rate eligibility of loanable Wi-Fi hotspots, new for FY 2025, is likely to prove attractive to many schools and libraries seeking to provide short-term, at-home, internet service to students, school staff, and library patrons. As we have been advising both applicants and service providers, however, the use of E-Rate-funded hotspots will require both applicants and service providers to pay close attention to strict usage and administrative rules.
Last week, in a move that we have not seen with other E-Rate eligible services, the FCC issued a special hotspot Small Entity Compliance Guide (DA 24-1083). As indicated in its introduction, the “Guide is not intended to replace or supersede these rules, but to facilitate compliance with the rules.” Specifically, the Guide notes that the hotspot rules establish clear “safeguards to ensure E‑Rate-funded Wi-Fi hotspots and services are used for their intended purpose, including recordkeeping and usage requirements for applicants and service providers.”
Those safeguards fall into several categories including:
- Hotspot applicants will be required to:
- Update and publicly post an acceptable use policy that states that the off-premises use of the Wi-Fi hotspot and/or service is “primarily for educational purposes;” and certify to meeting these requirements.
- Maintain an asset and service inventory that identifies the:
- Equipment make/model;
- Equipment serial number;
- Full name of the person to whom the equipment was provided (for schools only);
- Dates the equipment was loaned out and returned, or the date the school was notified that the equipment was missing, lost, or damaged; and
- Service detail – the line number or other unique identifier that associates a device to that particular line of service.
- Applicants must work with their service providers to “establish verification processes to ensure that E-Rate-supported Wi-Fi hotspots are in use.” Specifically:
- At least once every 31 days, service providers are required to determine whether any E-Rate-supported lines have zero data usage in the prior 60 days and provide notice to the applicant of those particular lines within 5 business days.
- If there is zero data usage for 90 days, service providers must discontinue service to such lines.
- Service providers must provide reports regarding Wi-Fi hotspot data usage for off-premises use to applicants, and applicants are required to make those reports available to program administrators and/or auditors.
In addition to these requirements, we should also note that the FCC has a pending Further Notice of Proposed Rulemaking (“FNPRM”) on hotspots seeking comments on additional and/or modified restrictions on the hotspot program (see our newsletter of October 14th). Reply comments on the FNPRM are due November 4th.
One lesson we take away from these hotspot requirements and restrictions is that schools and libraries planning to provide hotspot services to students, staff, and patrons will be well-served to work with service providers who best understand and can demonstrate their ability to fulfill their share of the regulatory burden.